Join Our Team

Advance your career by working at The Franklin Institute!

In addition to plenty of volunteer and internship opportunities, we have part-time and full-time jobs available which are listed below.

Cover letters and resumes for part- and full-time jobs can be submitted to our Human Resources Department in a variety of ways:

  • Send via Postal Mail:
    • The Franklin Institute
      Attn: Human Resources Department
      222 North 20th Street
      Philadelphia, PA 19103
  • Fax to 1.215.448.1121.
  • Email employment@fi.edu, supplying in the subject line the position for which you are applying.
  • Deliver on-site to The Franklin Institute at the 20th Street Business entrance security desk or in the Bartol Atrium Information Desk.

If you are interested in a position but don't have a resume, you may fill out an Employment Inquiry Form.

You will be asked which job you are interested in. Please select a job from those listed below or your form will be discarded.

Provide your email address and the Employment Inquiry Form will be emailed to you immediately. Simply reply to the email and answer the questions. Your address will never be shared with anyone outside The Franklin Institute; we value your privacy.


Available Positions as of February 08, 2010



 


MUSEUM PROGRAMS SUPERVISOR
Full-Time, 37.5 hours per week; 8:45 am - 5:15 pm, Tuesday-Saturday

Minimum Qualifications: Bachelor's degree in a science/education or related field. Strong customer service aptitude (both internal and external customers), experience working with volunteers and working knowledge of museum educational programs are essential. Strong interpersonal and communication skills, highly motivated and self-directed with an outgoing personality and enthusiasm for science and technology.

Primary Duties and Responsibilities: Serves as Museum Programs floor supervisor; coordinates daily program schedules of volunteers and staff; assists with the maintenance and management of relevant equipment, supplies and props; assists with training and evaluation of volunteers and staff of floor activities, demonstrations and shows. Performs shows, presents workshops or activities as needed; works with Museum Programs staff to ensure high quality science education experiences for TFI visitors; works with all TFI staff to keep the visitors happy, challenge inappropriate visitor behavior and general upkeep of the museum; all other duties as assigned.

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PORTER - TEMPORARY
Full-Time, 40 Union hours per week. Rotating schedule.

Minimum Qualifications: High School Graduate, good work experience and reliable. Tasks may require lifting of heavy boxes and furniture.

Primary Duties and Responsibilities: Inside and outside work. General house cleaning, bathroom, floors dust, mop spills, grounds keeping, move tables, furniture and other general labor as directed. Set up and break down equipment for events.

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GROUP SALES DIRECTOR
Full-Time, 37.5 hours per week.

Minimum Qualifications: A bachelor's degree is required with 3-5 years of sales experience. Experience is particularly desired in group selling within the museum, attractions, sports, hospitality, and/or entertainment industries. Must have strong communication, administrative, personnel management and customer service skills. The successful candidate should be able to demonstrate success in strategic sales planning, teamwork and quantifiable results. Strong PC and Microsoft Office skills are a must.

Primary Duties and Responsibilities: Position requires the ability to oversee an operation with yearly grosses in excess of $3.8 million. Assist in creating annual revenue and expense budgets; Develop a strategic and comprehensive plan to achieve targets; Maintain responsibility for sales targets in general admission groups, special exhibition groups as well as The Franklin Institute's Camp-In and Discovery Camp programs; Create strategies to sell to varied constituents including schools, youth markets, tour and travel, corporate, senior, civic and other sectors; Manage inside/outside sales representatives, provide training, incentive programs and goals; With the Marketing Services Director, maximize outbound sales results with the use of our in-house call center. Assist in the Admissions Department when there is an increase of visitation; Handle cash or other forms of payment when processing visitor transactions; Attend museum theater shows, demonstrations and events; Tour exhibit halls; other duties as assigned.

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PROJECT ASSOCIATE
Full-time, 37.5 hours per week, M-F 8:45 am- 5:15 pm with sporadic weekends and evenings.

Minimum Qualifications: Bachelors in science and/or in elementary education (with an emphasis in science), is required, with a Masters preferred. Experience teaching youth and adults, preferably in urban settings, in school and out; and in curriculum or program development, especially in inquiry-based science, is essential. Must have strong collaborative and communication skills. Travel to partner locations throughout the Philadelphia region will be necessary. Bilingual capabilities, especially in Spanish or Asian languages, preferred.

Primary Duties and Responsibilities: Contribute to the development and/or sustainability of ongoing grant-funded initiatives. Develop and/or revise science curricular materials and web-based resources that integrate science and literacy, and target children and families. Facilitate the learning success of facilitators new to science and/or education. Serve as liaison with project partners, participants, and stakeholders. Address questions and concerns, and gather documentation, written and verbal, about ongoing efforts—program impact, sustainability, and challenges. Coordinate regional events, meetings, and workshops related to existing and new initiatives, including: a) acting as liaison between TFI and partner organizations; b) coordinating site- or museum-based events and meetings; and c) collecting data, updates, and documentation from program and research participants. Additionally, contribute to the development and preparation of proposals, reports, presentations, and manuals; collaborate with staff at TFI in gender and family education efforts targeting girls, adults, and family groups; and manage project materials, utilizing available volunteers and staff.

Please submit cover letter and resume.

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CASHIER LEVEL I (SALES AND SERVICE REPRESENTATIVE I)
Unscheduled part time, 5-19 hours per week, including weekend, day, holiday and evening shifts. TEMPORARY THROUGH APRIL 2010 FOR BODYWORLDS 2 EXHIBIT.

Minimum Qualifications: High school education; excellent cash handling skills; superior customer service and communication skills; computer and retail or ticketing experience preferred.

Primary Duties and Responsibilities: Operate POS or ticketing system to process visitor transactions; answer visitor inquiries and provide service to all museum visitors; handle cash and other forms of payment in a secure, orderly, and efficient manner; address visitor concerns to the best of ability; ensure involvement of supervisor or manager if needed to satisfy visitor needs; balance daily drawer total to within acceptable variance level; assist in daily maintenance of work environment, including stocking, organizing, inventorying, and other upkeep, to ensure an attractive and efficient appearance of workspace; attend all museum orientation and training programs; assist in Admissions or Retail during peak traffic periods, as directed by supervisor; become skilled in suggestive selling of museum memberships, merchandise, and programs; promote repeat visitation; attend museum theater shows, demonstrations, and events, and tour exhibit spaces; perform basic clerical duties as assigned, such as data entry, filing, and copying; work with supervisor to ensure that visitors, intentionally or unintentionally, do not receive more goods or services than what was purchased.

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ADMINISTRATIVE ASSISTANT
Full-Time, Monday - Friday, 37.5 hours per week.

Minimum Qualifications: A Bachelor's degree or equivalent experience, along with formal training in personal computer operations and software. Certifications, licenses or other capabilities required to accomplish the job. Must have experience in a business office or executive financial administrative position. Must be skilled at learning and using computer software and systems. Must have the ability to work with minimum supervision. Specific prior experience desired: Minimum of 5 years experience in a computerized, executive financial management environment. The amount of time normally required for an incumbent to become sufficiently familiar with the work and Institute operations to be able to perform most of the duties of the position in a satisfactory manner with little detailed supervision is 4 - 6 months.

Primary Duties and Responsibilities: Provide administrative, technical, analytical and clerical support to the SVP of Finance & Administration. Provide support to the Information Technology and Finance departments, as well as other administrative assistants on the executive floor as needed. Correspondence, schedule meetings, process daily mail for the corporate finance office and for all unidentified TFI mail, handle phone calls and general TFI information requests, make travel arrangements, manage the office and filing system, and purchase supplies and equipment. Organize meetings for the Finance & Investment Oversight Committees of the Board of Trustees, prepare all necessary notices and documents, establish meeting dates, coordinate attendance, order refreshments or other preparations for each meeting. Develop expertise in the use of personal computer system and related software. Manage and maintain corporate financial and insurance records and insure proper storage and retention of non-current records. Must communicate pleasantly and effectively with all Board members, VIPs and staff members, understand their needs and requests and act on them. Maintain full confidentiality of any and all conversations, data records, files and other information where access is limited. Create, update and maintain financial worksheets, schedules and databases as directed by the SVP of Finance. Other projects as assigned by the Senior Vice President of Finance & Administration.

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CASHIER LEVEL III (SALES AND SERVICE REPRESENTATIVE III)
Temporary, unscheduled part-time; 5 - 19 hours per week. Work schedule includes weekends, weekdays, holidays and evenings. This is a temporary position for the exhibit BODY WORLDS 2 and will end April 2010.

Minimum Qualifications: College degree preferred. High School diploma a must. Computer proficiency and willingness to learn new systems. History of customer service experience in an attraction venue. Cash handling experience a must.

Primary Duties and Responsibilities: Provide excellent customer service, process guests through ticketing, membership, will-call and coat check. Clean workstations and ticketing booth. Stock the ticketing desk. Responsible for know-how about theater shows, special events and exhibits. Provide assistance to the front-line staff. Perform refunds and exchanges on tickets. Coach staff, provide front-line training, and occasionally close the box office.

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CASHIER LEVEL I (RETAIL SALES & SERVICE REPRESENTATIVE I)
Unscheduled Part-time; day and evening hours including weekends and holidays. This is a temporary position that will end in April 2010.

Minimum Qualifications: High School education. Excellent cash handling skills. Experience in a high volume retail environment preferred. Excellent customer service and communication skills. Demonstrated aptitude to learn and desire to work with the public. Ability to stand for long periods of time. Ability to lift up to 40lbs.

Primary Duties and Responsibilities: Operate POS system to process visitor transactions; handle cash and other forms of payment in a secure, orderly, and efficient manner; balance daily drawer total to within acceptable variance level. Price merchandise and maintain appropriate stock levels on sales floor. Maintain appearance of sales floor and office areas in accordance with standards set forth by the retail department. Answer visitor inquiries and provide service to all museum visitors in a polite and professional manner.

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